< About Me_ >
I'm an IT Specialist with a passion for maintaining robust systems and infrastructure. Currently pursuing my Bachelor's in Computer Science, I bring hands-on experience from managing enterprise-level support at Highland Mortgage and ensuring 99% operations uptime.
Tech Stack
Java
C++
HTML/CSS
MySQL
Linux
Git version control
JIRA
What I'm Doing Now
🏢 Helpdesk Administrator at Highland Mortgage - Supporting 300+ employees
📚 Pursuing B.S. in Computer Science at Western Governor's University
🌍 Leveraging bilingual skills (English/Spanish) for global IT support